Frequently Asked Questions

  • Peakly asks visitors to your site when they wish you had more availability - by day and time as well as what service they were hoping to book. You don't need a completed booking for Peakly to capture demand. That's the whole point.

  • Peakly is designed to work alongside your current booking software, not replace it. You keep using whatever system you're on - Peakly sits on top and captures the demand signals your booking system isn't built to track. Contact us if you'd like to confirm compatibility with your setup.

  • Most clinics start seeing meaningful data within the first week. The more patient traffic your booking page gets, the faster Peakly builds a picture of your demand patterns.

  • Yes. Peakly handles all data in accordance with Australian privacy law. Patient data is never sold, shared, or used for any purpose outside of delivering your clinic's insights.

  • No. Setup is straightforward and doesn't require a developer. If you run into anything, our team is available to help you get up and running quickly.

  • Full access to the Peakly dashboard - including missed demand signals, peak booking time analysis, practitioner demand insights, and availability gap reporting. Everything you need to make smarter decisions about your schedule and staffing.

  • No lock-in. You can cancel your monthly plan at any time. The annual plan ($1,490/year) is billed upfront and saves you $298 compared to monthly.

  • Fair question. Consider this: if the average cosmetic consult at your clinic is worth $300–$500, recovering even one additional booking per month more than covers the cost of Peakly. Most clinics find the missed demand picture more significant than they expected. Get in touch if you'd like to talk it through before signing up.

  • Being busy is a good sign - but it doesn't mean your schedule is optimised. Peakly often reveals that high-demand times are underserved, or that certain practitioners have far more unmet demand than their current hours reflect. Busy clinics frequently find the biggest opportunities hiding in plain sight.